My Account

Get your business off to the right start with account settings and features to help you sell more efficiently.

My Account

Personal information

Have you got a new email address or just want to change your username? Click the following link to update your basic account information.

Update your personal information


If you’ve recently moved house or business premises then don’t forget to update your addresses. Once you update it on the following link, you won’t have to change it for each listing.

Update your eBay addresses

Communication preferences

Let us know exactly how and when you want to receive notifications about your selling activity once and you’ll never have to bother again. Be sure to opt in to Promotions and surveys if you want to hear about the latest promotions that could save you money

Update your communication preferences

Site preferences

Make your own and choose how you want to be paid, your postage options, returns policies and other preferences so you don’t have to do it each time you list.

Update your site selling preferences

Postage and returns

After every sale, we make it easy to receive your money, post the item to your buyer and handle returns.

Find out more

Manage communications with buyers

Keep on top of what you send to your buyers and how they can contact you.

Manage communication with buyers

Business policies

Save time by adding your preferred postage, payment and returns options to business policy templates that you can apply to your listings. 

Read more about setting up business policies.

Seller standards dashboard

Take a look at your seller standards dashboard to see your current seller level and what you can improve on. 

Read more about seller standards

Seller Account

Get an overview of your eBay fees balance and view previous invoices.

View your Seller Account


Manage your subscriptions to eBay tools and services, including eBay Shops.

Manage your eBay Shop subscription

Resolution Centre

Are you experiencing issues with a transaction? Head to our Resolution Centre and we’ll help you get it sorted.

Go to the Resolution Centre