Fees are simpler when eBay manages your payments

We’re creating a simpler, more modern managed marketplace.

What’s changed?

eBay now manages the end-to-end selling experience for our marketplace. This means you no longer need a third-party payments processor, and there is no payments processing fee. For most sellers, this means savings for their business.* It’s that simple.

Now, when it comes to payments, fees are more transparent and reconciliation is easier. The main thing to think about is your final value fee. The final value fee is a variable percentage of the total amount of the sale that varies by category, plus a fixed £0.30 per order. 

*Savings based on annual total sales volumes, and comparisons of (a) prior eBay final value fees plus typical 3rd party payment provider fees, with (b) new eBay final value fees (without any 3rd party processing fees). All business seller fees are displayed and calculated exclusive of VAT. 

Note: There’s also a £0.30 per order fee. If you have been notified to register for managed payments, you can learn more about the specifics by category here.

Fees for managed payments sellers

Learn more about how eBay is simplifying fees for managed payments sellers, making it easier to sell and get paid.

The good news

No more third-party payments processing fee. You pay a final value fee that is automatically deducted from your sales. The rest of your proceeds will be paid directly into your bank account. And, if a buyer wants to return a product, we’ll give you your final value fee back.*

*Unlike third-party payments processors, in the event of a full refund or cancellation, the variable percentage portion of the final value fee will generally be returned to the seller, while eBay will retain only the per order fee of £0.30.

The not-so-fine print

The new final value fee is calculated on the total amount of the sale, postage and handling, and any other applicable fees. Before eBay managed payments, you also had to pay a payment processing fee to a third-party based on the total amount of the sale. 

For full fees information, including specific category rates and details on how the final value fee applies to shipping, sellers notified to register for managed payments can click here.

Seller experiences

Unpacking how fees change in a variety of scenarios so you can see how managed payments may work for you. The examples below are for illustration only. Your specific situation will vary.


Vanessa

Pottery, No eBay Store, 

£500 monthly sales, 10 transactions/month

Vanessa's customers are based exclusively in the United Kingdom.

Before eBay managed payments: Vanessa's final value fee was 9% of her sales, because she sells pottery. Vanessa also paid 2.9% of her sales + £0.30 per transaction to a third-party payments processor. 

Now that eBay manages payments: Vanessa's final value fee is 10.9% of her sales + £0.30 per order. eBay now handles end-to-end payments for Vanessa — she does not pay any third-party payments processing fees. Overall, Vanessa’s costs are lower now.


Jasmine

Jewelry, Featured Shop 

£15,000 monthly sales, 100 transactions per month

Jasmine's customers are based exclusively in the United Kingdom.

Before eBay managed payments: Jasmine's final value fee was 11% of her sales, because she sells jewellery. Because she subscribes to a shop, the amount of the final value fee she would pay per item was capped at £50. Jasmine also paid 2.9% of her sales + £0.30 per transaction to a third-party payments processor. She was a Top Rated Seller, so she saved 10% on her final value fee with the Premium Service discount, pre-shipping costs. 

Now that eBay manages payments: Jasmine's final value fee is 12.9% of her sales + £0.30 per order. eBay now handles end-to-end payments for Jasmine — she does not pay any third-party payments processing fees. Jasmine pays a 2% final value fee on the item price, including shipping, on the item price above £450. Because Jasmine’s eBay sales are between £25,000-£100,000 in a 3-months period, she qualifies for a 4% volume discount that applies to both the variable and the fixed portion of the final value fee. 

Since Jasmine is a Top Rated Seller, she continues to receive a 10% discount on the variable portion of her final value fee with the Premium Service discount, and that now applies to her shipping costs and sales tax too. Overall, Jasmine’s costs are lower now.

*In this example we assume that the number of transactions is 100.


Regina

Motorcycle parts, Anchor Store

£50,000 monthly sales

Regina’s customers are based exclusively in the United Kingdom.

Before eBay managed payments: Regina’s final value fee was 7% of her sales, because she sells motorcycle parts. Regina also paid 2.9% of her sales + £0.30 per transaction to a third-party payments processor. 

Now that eBay manages payments: Regina’s final value fee is 8.9% of her sales + £0.30 per order. eBay now handles end-to-end payments for Regina — she does not pay any third-party payments processing fees. Because Regina’s eBay sales are greater than £100,000 in a 3-months period, she qualifies for a 8% volume discount that applies to both the variable and the fixed portion of the final value fee. Overall, Regina’s costs are lower now.

*In this example we assume that the number of transactions is 1,000


Paolo

Antiques, No Shop 

£5,000 monthly sales, 100 transactions per month

Paolo's customers are spread across the globe, with 10% of his sales outside of the United Kingdom into the Eurozone and he incurs a charge for currency conversion. 

Before eBay managed payments: Paolo's final value fee was 9% of his sales, because he sells antiques. Paolo also paid 2.9% of his sales + £0.30 per transaction to a third-party payments processor. For his international sales to the Eurozone, Paolo also paid a 0.5% international fee and a 2.5% currency conversion fee** to the same third party.

Now that eBay manages payments: Paolo's final value fee is 10.9% of his sales + £0.30 per order. For his international sales shipping to customers in the Eurozone, Paolo pays a 0.5% international fee and the same 2.5% currency conversion fee. eBay now handles end-to-end payments for Paolo on all sales, domestic and international — he does not pay any third-party payments processing fees. Overall, Paolo’s costs are lower now.

*In this example we assume that the number of transactions is 100

**Typical third-party payment processing fee


Derek

Consumer electronics, Premium Store 

£100,000 monthly sales, 100 transactions per month

Derek's customers are based exclusively in the United Kingdom.

Before eBay managed payments: Derek paid 5% as his final value fee because he sells consumer electronics accessories, capped at £20 per item. Derek also paid 2.9% of his sales + £0.30 per transaction to a third-party payments processor. Since Derek was not meeting our minimum performance standards he was charged an additional 4% on the standard final value fee for all items.  

Now that eBay manages payments: Derek pays 6.9% as his final value fee + £0.30 per order on the item price up to £400, and 2% on the item price above £400, and he does not pay any third-party payments processing fees. 

Because Derek’s eBay sales are above £100,000 in a 3-months period, he qualifies for a 8% volume discount that applies to both the variable and the fixed portion of the final value fee. 

However, since Derek is still not meeting our minimum performance standards he does not receive the 8% volume discount and he continues to be charged an additional 4% on the standard final value fee on all items.

*In this example we assume that the number of transactions is 100 and that the average amount of one sale is £1000


Chris

Sports memorabilia, Basic Shop 

£3,000 monthly sales, 100 transactions per month

Chris' customers are spread across the globe, with 30% of his sales going to customers in the United States, and the rest to customers in the United Kingdom. 

Before eBay managed payments: Chris' final value fee was 9% of his sales, because he sells sports memorabilia. Chris also paid 2.9% of his sales + £0.30 per transaction to a third-party payments processor. For his international sales to the United States, Chris also paid a 2.0% international fee to the same third party.**

Now that eBay manages payments: Chris' final value fee is 10.9% of his sales + £0.30 per order. For his international sales to the United States, Chris pays a 1.80% international fee. eBay now handles end-to-end payments for Chris on all sales, domestic and international — he does not pay any third-party payments processing fees. Overall, Chris’s costs are lower now.

*In this example we assume that the number of transactions is 100

**Typical third-party payment processing fee

FAQs

What are the final value fees by category?

Final value fees vary based on category. The final value fee has a variable portion plus a fixed £0.30 per order. For full fees information, including specific category rates, sellers notified to register for managed payments can click here.

Why has eBay removed final value fee caps for sellers with managed payments?

We are replacing our current final value fee caps with a new final value fee structure. There is no need to pay a separate fee to a third-party payments processor.

The change features a two-tier final value fee structure with specified category thresholds (e.g. £400).

How will you calculate final value fees for high value items using the new final value fee structure?

Example — current fee structure for a £1,000 total amount of the sale


Fees used to be:
5% final value fee applies to item and shipping, capped at £20 £20
2.9% payments processing fee applies to the total amount of the sale, inclusive of shipping and sales tax
£29
Per transaction fee
£0.30
Total final value fee for £1,000 item
£49.30


Fees are now:
6.9% final value fee on the portion of the total amount of the sale up to the £400
£27.60
2% final value fee on the portion of the sale above £400 (£600)
£12
Per order fee
£0.30
Total final value fee for £1,000 item
£39.90


Will I still get a 10% discount on item final value fees for my Premium Service items?

Yes. If your item qualifies for the Premium Service discount, you will continue to receive your 10% discount. Moving forward, your 10% discount will not only be applied to the item price as it is today, but on the total amount of the sale including postage. This will result in additional savings on most Premium Service items.

Items in categories where your service metrics are rated as Very High will continue to be excluded from receiving Premium Service discounts, and if you are not meeting our minimum performance standards you will be charged an additional 4% on the standard final value fees on all items. The £0.30 fixed fee per order will not be subject to the 10% discount.

Below is an example of how the new final value fee structure will work with the Top Rated Plus discount compared to the current final value fee structure with a Top Rated Plus discount.


Example transaction:

Item price
£50
Postage
£5
Current final value fee
9%
Current typical payments processing fee
2.9% + £0.30
New final value fee - No payments processing fee
10.9% + £0.30


Final value fee calculation including payments processing before eBay managed payments

Final value fee
£4.95
Payments processing fee
£1.90
Total fees before Premium Service discount
£6.85
10% Premium Service discount
minus £0.49
Total fees including Premium Service discount
£6.36


Final value fee calculation with no payments processing fee after eBay managed payments

Final value fee
£6.30
10% Premium Service discount
minus £0.60
Total final value fees including Premium Service discount
£5.70


What is the per order fee?

There is a minimum cost to service each order. With each sale, you’ll pay a £0.30 fixed per order fee. An order is defined as any number of items purchased by the same buyer at checkout with the same shipping method.

Can a buyer still pay by wire transfer in an approved category?

Bank-to-bank transfers are not currently supported by managed payments. If the majority of your sales are in an approved category that is not supported by managed payments we will contact you to participate when we support the features and use cases associated with your sales. 

Will you be offering special rates on micropayments?

When we simplified the fees structure, we replaced the per-listing fee with a per-order fee to help address seller concerns. We believe the new structure addresses the needs of sellers across a wide range of selling prices. We continually monitor your feedback to ensure that we are meeting your needs.


Join us on the journey towards a simpler, more modern managed marketplace

If you’ve received a notification to sign up: it’s your time, register now.