Getting paid has changed

Here’s what you need to know.

It’s now simpler for sellers to get paid on eBay

Fees and expenses will be deducted before you get paid and the remainder of your eBay earnings will go directly to your bank account, not your PayPal account.

Your eBay selling fees will be automatically deducted from your earnings at the time of sale. No more PayPal fees.

  • Simpler fees

  • Convenient payouts 

  • Seller protections

  • Seller savings: Most sellers will pay the same or less than before.* Click here for additional details on fees.

  • Simplified Experience: You can access everything you need on eBay: consolidated fees, refunds, returns and more.

  • Buyer options: Now, buyers have more options to pay. Who wouldn’t want more?


*Savings based on annual total sales volumes, and comparisons of (a) prior eBay final value fees plus typical 3rd party payment provider fees, with (b) new eBay final value fees (without any 3rd party processing fees).

FAQs

Why is the way I’m getting paid on eBay changing?

We are updating the Payments experience on eBay to enhance the buying and selling experience on the marketplace. We believe this is an opportunity to deliver a more seamless experience for both buyers and sellers, while offering a greater choice in payment and payout options. 

What does it mean when you say getting paid has changed on eBay?

The new eBay payments experience enables you to sell and get paid in one place, on eBay, and buyers have more ways to pay. Regardless of how the buyer pays, your payouts are consistently initiated Monday through Friday, within 2 business days of order confirmation. 

What are the benefits of changing the way to get paid on eBay?

The new eBay payments experience provides buyers with more ways to pay and sellers, such as yourself, a streamlined selling experience. Buyers can pay with credit and debit cards, Apple Pay, Google Pay, PayPal, and PayPal Credit.

You can access everything you need to sell and get paid on eBay: a single source for fees, customised reports, refunds, simplified protections, and dedicated support. Payouts are deposited directly to your bank account. 

Is there anything I need to do right now?

If you receive a notification, you are encouraged to update your account details as soon as possible. Your notification will provide detailed instructions on the steps you must take to update and verify your account information.

Why didn’t I receive a notification to update my account details?

If you haven’t received a notification yet, you don’t need to take any action at this time. We are notifying sellers whose current use of features and tools is compatible with the new payments experience. Most eBay sellers will be on the new eBay payments experience in 2021.

If I don’t update my account details now, what happens?

The new eBay payments experience enhances the buying and selling experience on eBay. Most eBay sellers will use this experience by 2021, and all sellers will eventually be required to link their bank account to keep selling on eBay. If you receive a notification, we encourage you to update your account details.

How will the checkout experience change for buyers when eBay changes how I get paid?

As part of this change, buyers can use a variety of payment methods such as credit card, debit cards, Apple Pay, Google Pay, PayPal, and PayPal Credit. They can also save and store their card information for future use. 

How are my fees changing?

Your eBay selling fees and expenses will be automatically deducted from your earnings before you get paid. The remainder of your earnings will go directly to your bank account. You’ll no longer have to pay PayPal payment processing fees and no more separate monthly fee payments. 

Do I still get 1000 free listings per month if I update my account?

Yes, you are still entitled to your 1000 free listings per month. 

When should I post my items?

When an order appears in eBay as Awaiting Shipment, it means the buyer has provided their payment information to eBay, and it’s time for you to post the order. eBay will not ask you to post an order until the buyer has completed their payment. 

Does managed payments support the Global Shipping Programme? 

Yes. Easily ship internationally with our Global Shipping Programme, which takes care of customers’ taxes, and import/export fees for you.

When and how will I receive my payouts? 

With the new payments experience on eBay, payouts are sent directly into your bank account. You can choose to schedule these daily as funds are available, or weekly. Regardless of how the buyer pays, payouts from eBay are consistently initiated Monday through Friday, within 2 business days of order confirmation. 

Do I need a bank account to receive my Payouts? 

Yes, payouts  are sent directly to your bank account when eBay manages payments. During the registration process you can choose to add a local bank account or you can do it later. You will need to add a bank account so we can send you your earnings.  

Can my payouts be directed to my PayPal account?

No, once you update your account, your payouts  will only be sent to your bank account, but you should be able to transfer funds from your bank account to your PayPal account to ensure there are funds in your PayPal account if needed.

Why can’t I get funds the same day like I do today in PayPal?

We aim to pay you as quickly as possible, but are dependent on the credit card brands (Visa, MasterCard, American Express, etc.) and banks for payout processing and timely funds settlement. 

Will buyer purchases still be covered by the eBay Money Back Guarantee? 

Eligible buyer purchases will continue to be covered by the eBay Money Back Guarantee (eMBG). 

Are all my transactions eligible for seller protections?

The existing seller protections for eBay Money Back Guarantee (eMBG) claims will continue to apply; please see our seller protections policy for more details. Additionally, as described in the Payments Terms of Use, as long as your account is in good standing, eBay may protect you from unauthorised transactions directly, such as by investigating and re-presenting chargebacks. 

Items not covered under the eMBG include vehicles, real estate, websites and businesses for sale, classified ads, services, digital content, intangible goods, and some business equipment categories (the full list in the eBay Money Back Guarantee policy).