Business Seller News February 2020

The latest developments with new initiatives, a better selling experience and tool enhancements to help you succeed in 2020

Vice President of eBay UK Rob Hattrell talks you through the changes coming to business sellers in 2020.


In 2020, eBay will start managing payments on the marketplace in the UK, allowing you to get paid in one place, with payments going directly into your bank account.

Managed payments
Payments on the UK eBay Seller Centre

Enhanced growth tools

We’ve been busy enhancing and integrating the tools that will help you grow our business. We’ve improved our Offer to buyers feature as well as adding new features to the Terapeak research tool.

Offer to Buyers tool improvements New Terapeak features in Seller Hub
Enhanced growth tools on the UK eBay Seller Centre

Improved seller experience

We’re introducing new features to allow you to delegate access rights to your eBay account to other members, edit the background of your product images and get help with finding the missing item specifics on your listings.

Multi-User Account Access Cleaning up your images Tools to identify missing item specifics
Improved seller experience UK eBay Seller Centre

Trust & Seller Protection

The response window for return requests will change to 3 business days to help speed up resolution times for all buyers on the platform.

Change to response times for sellers

Motors fees update

We’re changing our listing fees for vehicles from 1 April.

Motor listings fee changes
Motors fees update on the UK eBay Seller Centre

VAT changes in Norway

From April 2020, the Norwegian Tax Administration will change the country’s Value Added Tax (VAT) rules affecting all eBay sellers who sell and ship to buyers in Norway.

Introduction of Norwegian VAT
VAT changes in Norway UK eBay Seller Centre

Changes on our international sites

Do you sell on our other eBay sites? We've summarised the international changes for you.

International changes
Changes on international sites on UK Seller Centre

Category and classification changes

Find out all the latest category and classification changes on

Category and classification changes