You can access your profile page on desktop by selecting your username at the top of most eBay pages. If you’re using the mobile app, tap My eBay, then tap your username.
If you have an eBay Shop subscription, you can access your profile page on desktop via the About tab on your storefront. Click on your username next to Seller profile.
How to customise your profile
You can add custom content to your profile, including a profile picture and a description, to give buyers a better idea of what your business is about.
To customise your profile page, you'll need to open it and then select Edit profile. You can then make the following changes:
- Profile picture – Select the pencil icon in the corner of your profile picture to add or update your picture
- Description (About) – Select the text description box to add or update your description
Once you’re happy with the updates, select Save to apply your changes.
The following are not allowed in your personal profile:
- Promoting the sale of items outside of eBay
- Links to pages outside eBay
- Contact information
- Nude images, swear words or offensive materials
- Gratuitous comments about other users or listings
- Promoting services or items that are not allowed on eBay
- Violations of our other listing policies
To learn more see our Profile policy
Tips for customising your profile
Here are some tips to help you make the most of your profile page:
Profile picture
- If you're a business seller, consider using a professional brand logo for your profile picture
- Recommended profile picture dimensions are 300 x 300 pixels, with a minimum resolution of 72 dpi (dots per inch)
Description
- Use your description to let buyers know who you are, what makes your business unique and why your service levels stand out. Bear in mind that there’s a 1,000–character limit on desktop and a 500–character limit in the app
- Private sellers often use their description to tell buyers about themselves and their interests. If you're a business seller, you can add a short summary of your business and its unique selling points
- If you choose not to add a custom text description, we’ll automatically display a few basic facts about your account, such as when you started selling on eBay, and your current feedback rating
How to share your profile
Your profile page has a unique URL which you can share with others. If you have an eBay Shop subscription, you can also share your profile via social media, email, and instant messaging services by selecting Share on your profile page and selecting one of the options.