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Paying your eBay fees

Paying your eBay fees

Automatic payments

We ask that you set up an automatic payment method to pay your selling and other related eBay fees. You can do this through PayPal, direct debit or a credit card. Once you’ve set up your automatic payment method, we’ll send you an invoice every month and will automatically deduct your invoice amount from your automatic payment method.

How to set up automatic payments:

  1. Go to My eBay and select the Account tab.
  2. Below the account summary, you'll see Payment methods for seller fees.
  3. Click Set up automatic payments and follow the on-screen instructions.

Automatic payment methods:

PayPal
If you set up automatic payments with PayPal, we’ll deduct your invoice amount from your PayPal account within 15 days of when you receive your invoice.

Direct Debit
Make sure you allow 19 days for your bank to set up a direct debit to pay your fees. We’ll then deduct your invoice amount from your account within 15 days of when you receive your invoice.

If your bank declines payment, you’ll have to pay a £5.00 administration fee.

Credit card
You can place a credit card on file with us to make automatic monthly payments. We’ll deduct your invoice amount within 8 days of when you receive your invoice. 

One-time payments

If your automatic payment method doesn’t go through or you want to prevent a payment from being taken, you can make a one-off payment by PayPal, direct debit, credit or debit card, cheque or postal order. 

How to make a one-time payment:
  1. Go to My eBay and select the Account tab.
  2. Below ‘Payment methods for seller fees’ click one-time payment.
  3. Choose a payment method and follow the on-screen instructions.

Check the status of a payment by clicking ‘Payments and refunds’ in the Account section of My eBay.

 

One-time payment methods

Invoices and payment due dates

We’ll send you a monthly invoice letting you know how much we’ll deduct from your automatic payment method. We’ll only send an invoice when you have a balance of more than £1.00.

We process invoices on either the 15th or the last day of the month, depending on when you created your selling account, and your payment is due by your next invoice date. You can check your account balance at any time on your Account status page in My eBay.

Late or unpaid fees

Until we receive your payment, you won't be able to list any new items. You may still be charged fees for sales from open listings, or monthly Shop or tool subscriptions, though, so make sure you make the payment as quickly as possible.  

If you don’t pay your selling fees, we may suspend your account. We’ll send reminders and warnings first, but if you continue not to pay, we reserve the right to refer your account to a debt collection agency. This agency will charge you an additional fee for collecting any unpaid fees, depending on how much you owe. 

Useful tips

 

How to access your invoice

Your invoices show the total amount you owe, as well as any activity including payments, refunds, discounts, credits and fees that were applied to your account during the invoice period.

To view your invoice:

  1. Go to My eBay and select the Account tab.
  2. Select ‘Seller account.’ On the next page, you’ll see an Invoices box. 
  3. Select the invoice you want to download from the drop-down menu and click Go.
 

How to change your automatic payment method

  1. Go to My eBay and select the Account tab.
  2. Below the account summary, you'll see ‘Payment methods for seller fees.’
  3. Click Change my automatic payment method and follow on-screen instructions.
 

How to remove your automatic payment method

  1. Go to My eBay and select the Account tab.
  2. Click Personal Information on the left side.
  3. In the Financial Information section, select the payment method and click Remove.
 

How to update or remove credit and debit card details

  1. Go to My eBay and select the Account tab. 
  2. Click Personal information and then Financial information.
  3. Click Edit next to Credit card. For security, you'll be asked to sign in again.
  4. Enter your credit or debit card details and click Continue.
  5. Read the Credit Card Usage Agreement then click Authorise credit card.
 

You can stop an automatic payment from being taken

The only way to stop an automatic payment is to submit a one-off payment in full at least 5 days before we’re due to take your automatic payment. 

 

Make sure you don't pay twice

Before submitting a one-off payment, find out when we deduct your automatic payment from your account. Make sure you leave at least 5 days between a one-time payment and your automatic payment due date to avoid paying twice. If this does happen, you can request a refund.

 

Get your suspended account back up and running

Find out how to reinstate your suspended/ on hold account if you haven’t paid your fees.

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